This letter is long over due. I want to commend you and your entire crew and staff for an outstanding job in building out my orthodontic practice. Having worked with many dishonest contractors in the past, I was very careful in choosing your company for my project. Your company was the only one that gave me a detailed bid.
There are several things that make your company stand out above the rest. You, Bill, and Garrett were always available. I appreciate that you returned my calls promptly. All of your subcontractors were top notch. I could not believe some of the hours those guys would work to get the job done in time.
Most importantly, your service and follow up after the completion was terrific. You always took care of the problem.
I have since recommended many of my colleagues to use your services. Please feel free to have potential clients to contact me, if they have any questions regarding DonRay Company.
Sincerely, Bernard Chang, DDS, MS
DonRay Company is an amazing, efficient and superior quality contractor. DonRay built my dental office one year ago and everything is perfect.
DonRay listens to what is needed and executes the job perfectly. Any concerns that I had were properly addressed with professionalism and promptness. Starting with plans to final inspection, the construction went smoothly.
Efficiency most describes DonRay. My office construction took 5 weeks from start to finish! An absolutely amazing accomplishment given all of the plumbing and electrical issues that are intricate in a dental office.
DonRay works quickly but always considers quality. My office is gorgeous! I had very demanding esthetic architectural issues such as bead board, crown moulding, granite, Caesarstone and cabinetry and every aspect of the construction was performed with perfection. I couldn’t be more pleased.
I highly recommend DonRay Company with enthusiasm and without reservation.
Sincerely, Cynthia L. Novak
I am a general dentist in Burbank, California. In 2008, I decided to move my 23 year old practice from its 1000 sq. ft. office and expand to a 3,240 sq. ft. suite in the same medical/dental six story building. The suite needed to be completely gutted from scratch. I asked Patterson Dental Supply for their recommendation for a contractor, and they referred me to DonRay Company.
I immediately found Don to be very knowledgeable in this specialized type of construction work. His proposal was more detailed and through than another highly recommended contractor, and his quote was very competitive.
Don promised to be done in the amazingly short time frame of less than two months, and he finished ahead of schedule. The work was impeccable, and several patients who are in the construction field commented as to the quality of work. His crew was always polite, courteous, and willing to accommodate any of our requests. Don himself was a pleasure to work with. Always smiling, returning calls and faxes quickly, finishing on budget and ahead of schedule and very patient in working with a demanding landlord. Very little follow up work needed to be done, but when it did, Don remained true to his word and had his crew out to remedy it quickly and at no charge.
I continued to work in my old suite with a full schedule while the construction was taking place, so I had little time to get involved with any of the construction details. But I need not have worried, as Don took care of everything.
Anyone who would like to call me for a reference, I would be more than happy to tell them that DonRay Company walks on water, and they would be foolish to consider anyone else to trust to this investment of a lifetime.
Cordially, Edward Joseph
DonRay Company built our new dental office. Our office is beautiful. Construction started on time, in October of 2007 and was completed in December 2007. Very professional, timely, honest, and truly enjoyed working with them on sight as well as the office personnel. We highly recommend DonRay for dental and medical construction. We own a medical professional building and we recommend DonRay to all of our prospective tenants.
Paul C. Simeteys, DDS
I had the privilege of working with DonRay Company for the leasehold improvements of my new office that opened in August of 2008. I found them to be extremely professional, hard working and easy to work with. Any changes were addressed immediately. They finished the office in half the time what other construction companies were quoting us. I highly recommend them. If you have any questions please contact me.
Cordially, Chad Burgess, D.D.S.
I chose DonRay Company as my general contractor for my office in Valencia, CA after receiving numerous recommendations from other colleagues. My designer and dental supply company also recommended DonRay.
DonRay completed my project in the time they said they would, and they did an excellent job. They are quick, and efficient; I was the second office to go into the multitenant building, second only to another office serviced by DonRay. There has not been anything going astray since they completed my office 2 years ago. They are easy to work with; Don, his son, and his general supervisors are helpful and go out of their way to make sure that the designer’s plans are followed.
Don and his staff helped me transport my old refrigerator to the suite, and even helped me hang items on my wall. I would highly recommend DonRay Company for office contracting.
Dr. Christopher Ezzat
Thank you again for an amazing and unbelievable feat you did with the construction and move. I can positively say “No one else could have done what you did for me.” I was going through so much during the time of the move that I am just beginning to see and appreciate what you did for me!
I hope you never get tired of hearing me thank you. I will tell this story and talk about you to all my colleges, family , friends and all dental meeting/seminars. You are amazing!
DonRay Company built my office 3 ½ years ago. I have referred many of my friends to them since. They built my 2,400 square feet office in 4 ½ weeks and delivered on the date Don promised on the contract. The afterward service was unremarkable as well. They may not have the lowest fee but they provide me a headache free service that is priceless. And I will always be grateful to them on making my life easier during the time when I was building the office.
DonRay Company truly earned my full & enthusiastic recommendations.
Richard P. Ting, DDS
As I approach the 5 month mark in my new space, I want to take a few moments to thank you for the opportunity to work with you and our team. I have received so many comments from my patients about the fresh and open feel of the office. I feel very fortunate that I had the best team working for me; starting with Patterson Dental’s office design and equipment team partnered with your dental office construction experience. Change is difficult, but my new motto is “embrace change”: you and your team really helped me through the process.
I am happy to pass your name to my colleagues who a thinking of remodeling or moving. Many of my friends who have previously gone through this experience shared so many bad memories of working with contractors and the whole process in general that I was quite nervous about time and budget. I had a deadline to be out of my office by December 31, 2008 and be ready to work in my new space on January 5, 2009. Your company stepped up to the plate and had my new office construction done in 5 weeks and on budget!
Sincerely, Kathleen J. Lucas
I was happy and satisfied with the job that was done on my office in February 2009. I had several quotes and DonRay was not the cheapest but most comprehensive with extensive experience in office construction and remodels. His work is impeccable and very high quality with very prompt and complete service.
I highly recommend them with all construction. My job was quoted 2-4 weeks with the office closed. Don did my job in 7 days and was perfect and he is a great guy, who is a delight to work with. Any questions, please give me a call.
Curtis Couch, DDS
I am pleased to write this letter of referral for DonRay Company.
The team worked in our office earlier in the year and we found them to be professional and courteous at all times. The work was completed in 8 weeks with outstanding quality.
I would not hesitate to recommend DonRay to any organization.
Sincerely, Dr. Moshe Benarroch, DMD
I have known Don Poucher, the principal of DonRay Company, for the past 14 years and have worked with him on three remodels/construction projects. He has been a pleasure to work with and has always been on schedule, on budget, very responsive, and proactive. I would high recommend DonRay Company to anyone considering dental office construction/reconstruction.
Michael Z. Hopkins DDS